Customer Service

SLA

 

AirSpeed Telecom provides a Service Level Agreement (SLA) as standard to all our clients. We are committed to providing reliable, high-quality services on our network. All our customer's links are proactively monitored from our Network Operations Centre.  Detailing a number of service performance metrics such as packet loss and port availability, our SLAs guarantee levels of service delivery, availability and network performance. 


For more details on our SLAs contact a member of the sales team on 1890-799-899.

I wouldn’t hesitate to work with AirSpeed Telecom again if the opportunity arose. They understood our issues and put a solution in place that works.
Ciaran Sinclair
RTÉ NL


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